DOTAFLIX has a single support channel, and it answers everything: subscription, payment, content, press and partnerships. Write to us and someone from the team will reply.
We reply on business days, usually within 2 days. Billing issues get priority: write from the same email registered on your account to speed things up.
What to send here
Subscription and payment: a charge you do not recognise, plan changes, cancellation and refunds.
Content: an error in a lesson or guide, a video that will not load, a topic suggestion.
Press and partnerships: interviews, advertising, sponsorship and brand usage.
Privacy: access, correction or deletion of your data under Brazilian data protection law.
Company details
DOTAFLIX is operated by Filipe Astini Ribeiro LTDA (Midas Club), Brazilian company registration 33.296.865/0001-04.
